I am writing to say how delighted I am with the Chelsea sofa and chair you delivered last week. They are beautifully made, very comfortable and look great.
Would you convey to all your staff my sincere thanks for making my purchase such a pleasurable event. From day one in the showroom through to delivery I was met with enthusiasm and courtesy. A particular thanks to Melanie who ordered a wide range of material samples for me (including my chosen material), her knowledge of your huge stock of books was most impressive.
I will certainly recommend your company to my friends and family.
Yours sincerely
J Robertson (Mrs)