Cookies

  1. Introduction

1.1     Our website uses cookies.

1.2     We will ask you to consent to our use of cookies in accordance with the terms of this policy when you first visit our website.

  1. About cookies

2.1     A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

2.2     Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

2.3     Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

2.4     Cookies can be used by web servers to identify and track users as they navigate different pages on a website and identify users returning to a website.

  1. Our cookies

3.1     We use both session and persistent cookies on our website.

3.2     The names of the cookies that we use on our website, and the purposes for which they are used, are set out below:

(a)    we use WordPress Cookies to administer the website, prevent fraud and improve the security of the website and validate authenticated users sessions.

  1. Analytics cookies

4.1     We use Google Analytics to analyse the use of our website.

4.2     Our analytics service provider generates statistical and other information about website use by means of cookies.

4.3     The analytics cookies used by our website have the following names: _ga, _gat,_gid.

4.4     The information generated relating to our website is used to create reports about the use of our website.

4.5     Our analytics service provider’s privacy policy is available at: http://www.google.com/policies/privacy/.

  1. Third party cookies

5.1     Our website also uses third party cookies.

5.2     Details of the third party cookies used by our website are set out below:

(a)    we use Facebook Cookies to track users as they navigate the website.

(b)    we use Google Analytics Cookies to track users as they navigate the website.

  1. Blocking cookies

6.1     Most browsers allow you to refuse to accept cookies; for example:

(a)      in Internet Explorer (version 11) you can block cookies using the cookie handling override settings available by clicking “Tools”, “Internet Options”, “Privacy” and then “Advanced”;

(b)      in Firefox (version 47) you can block all cookies by clicking “Tools”, “Options”, “Privacy”, selecting “Use custom settings for history” from the drop-down menu, and unticking “Accept cookies from sites”; and

(c)      in Chrome (version 52), you can block all cookies by accessing the “Customise and control” menu, and clicking “Settings”, “Show advanced settings” and “Content settings”, and then selecting “Block sites from setting any data” under the “Cookies” heading.

6.2     Blocking all cookies will have a negative impact upon the usability of many websites.

6.3     If you block cookies, you will not be able to use all the features on our website.

  1. Deleting cookies

7.1     You can delete cookies already stored on your computer; for example:

(a)      in Internet Explorer (version 11), you must manually delete cookie files (you can find instructions for doing so at http://windows.microsoft.com/en-gb/internet-explorer/delete-manage-cookies#ie=ie-11);

(b)      in Firefox (version 47), you can delete cookies by clicking “Tools”, “Options” and “Privacy”, then selecting “Use custom settings for history” from the drop-down menu, clicking “Show Cookies”, and then clicking “Remove All Cookies”; and

(c)      in Chrome (version 52), you can delete all cookies by accessing the “Customise and control” menu, and clicking “Settings”, “Show advanced settings” and “Clear browsing data”, and then selecting “Cookies and other site and plug-in data” before clicking “Clear browsing data”.

7.2     Deleting cookies will have a negative impact on the usability of many websites.

  1. Cookie preferences

8.1     You can manage your preferences relating to the use of cookies on our website by accessing the cookies tab in the bottom left of our website.

  1. Our details

9.1     This website is owned and operated by Furniture Direct (High Wycombe) Limited.

9.2     We are registered in England and Wales under registration number 02519500, and our registered office is at Victoria Street, High Wycombe, Buckinghamshire, HP11 2LT.

9.3     Our principal place of business is at Victoria Street, High Wycombe, Buckinghamshire, HP11 2LT.

9.4     You can contact us:

(a)      by post, using the postal address given above;

(b)      using our website contact form;

(c)      by telephone, on the contact number published on our website from time to time; or

(d)      by email, using the email address published on our website from time to time.

Tailor Made Sofas
5.0
Based on 7 reviews
powered by Google
Jenny OsmanJenny Osman
11:53 23 Mar 23
This is a really professional and efficient company who really work with each customer as an individual. We have just had a sofa and two chairs recovered after they made the originals about 11 years ago. Melanie in particular spent a lot of time with us getting the right fabric and nothing was too much trouble. Her efficiency, knowledge and attention to detail is second to none. I am absolutely delighted with the end result, and I am impressed with the finished product. A very big thank you to every member of the team. I am happy to recommend them.
Robert HodgesRobert Hodges
15:30 08 Dec 22
Top notch service from start to finish. We are delighted with our new sofa, the advice we got before ordering right through to the timing of the delivery and the care taken to bring it into the building.
Peter DaviesPeter Davies
15:19 24 Jun 20
What a wonderful choice of sofas, chairs and sofa beds, and very helpful, knowledgeable, patient service! 🙂👍👍
JanJan
18:53 15 Aug 19
This company is fantastic, I'm very tall and suffer with my back ever so often, the time and the patience of the Melanie in the show room was wonderful, I had the sofa raised and was built perfect for me, It was delivered on time the chaps who delivered my lovely new corner unit were fabulous, all in all the experience with this company was above and beyond. I recommend 100%, A massive Thankyou to every member of the team at Tailor made sofas 👍
michael harbormichael harbor
11:58 03 Jan 17
Excellent service from start to finish. The choice available and advice given in the showroom was fantastic. Upon delivery the extra trouble taken to put the sofa in place was outstanding. And finally the quality of the sofa is superb. All our visitors over Christmas have expressed their approval. Well worth the overall expenditure and have already recommended the service to a friend.
Sarah HaleSarah Hale
14:40 01 Sep 16
I've just taken delivery and a footstool and sofa. Michael, Melanie and the team have been brilliant. I live in an old terrace house where the doorways aren't very wide, Michael and his colleague bought the sofa I wanted up to house to make sure it would get in and fit in the room before I bought it and Melanie was very good explaining about the different fabrics and ordering samples for me. A very happy customer. Thank you
Emma WildingEmma Wilding
11:02 05 Sep 14
We loved our first sofa so much we bought another one for our second home from this company. So much choice, colour, fabric, size, height. Very friendly company. Great product. Really happy and would definitely use again.
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Contact Us

Why Our Custom Sofas?

TailorMade Sofas believe in giving a high quality customer service, we ensure that every item made meets the high expectations of our customers. We manufacture to individual customers requirements and specifications.

Opening Hours

Open by appointment
10:00-17:00
Monday - Friday

Give Us A Call

01494 462233

Book An Appointment

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