Q: Can I alter any dimension?
A: We have standard sizes but, as we make every piece specifically for you, we can alter any dimensions by any amount. This could mean a change in length, depth, height of back, height of arm or even height of seat.
Q: Do you charge much for size alterations?
A: No – there would be no extra charge to change arm or seat height or to make it smaller. We would only charge pro-rata for the extra materials required to make it larger.
Q: What can I change on the design?
A: Once you have decided on an arm style, you can select a different skirt, leg, seat or back cushion shape. The number of cushions on a sofa can also be varied.
Q: How much do you charge to change the design?
A: Invariably there are no extra expenses incurred and therefore no extra charge.
Q: The access into my room is restricted, how can you help?
A: If required we can build a lot of our furniture with arms which we can fit on site. In extreme situations we can fit the seat and backs separately as well.
Q: What cushion fillings are available?
A: We have various fibre, foam and feather fillings available.
Q: How are your sofas constructed?
A: We build a hard wood frame that has a 10-year guarantee. All of our furniture has steel springs.
Q: What different fabric are available?
A: We have a vast selection of fabrics available which can be used on any model. A free fabric sample service is available.
Q: How much do you charge for delivery?
A: We offer free local delivery within 30 miles of our showroom in High Wycombe (excluding any delivery within the ULEZ zone). We will be happy to quote if you live further away.
Q: Do you have a showroom?
A: We have a large showroom with free car parking. Our factory is immediately above the showroom.
