Dear Michael and Melanie
We just wanted to thank you and all your staff for our beautiful sofas which have just been delivered today, exactly at 11.00am as promised! The whole experience of choosing our sofas, was made so easy by your team. The no pressure approach was so refreshing, having been almost set upon by other sales staff in other stores. The very relaxed atmosphere of your showroom was very pleasing and made our whole shopping experience so much more enjoyable. The professional advice give by Melanie, Michael, and Simon was also very helpful. Everything we asked for was made possible from the design changes so we could have one long seat cushion, but still have three back cushions, to the large fabric sample from Romo so that we could see how the fabric would look in our room.
We can and indeed will recommend your company and the fantastic service that you give to every customer, our home is now complete with the two beautiful made to measure sofas. Please pass on our thanks to everyone at Tailormade.
Paul and Michelle